About The OCSA Box Office

Join us for great moments this performance season!


Every year, the students, faculty, and guest artists at Orange County School of the Arts (OCSA) present more than 100 concerts, recitals, staged performances, and exhibits, providing our students with exceptional opportunities to participate in professional-level presentations.

These performances entertain and inspire our community, enriching the already vibrant and cultural landscape of Orange County. The variety is dazzling and includes dance, drama, opera, musical theatre, film, chamber music, jazz, orchestra, visual arts, and more. 

We invite you to experience, celebrate, and support the talent that abounds at our school. We look forward to seeing you in the coming year as we share with you the daily wonders that take place here at OCSA!

 

Ticketing Information

  • Convenient online ordering and seat selections. ADA/Companion accessible seating now available online.
  • Online tickets are now available up to one (1) hour before show time.
  • All tickets are now OCSA eTickets. Tickets are attached to confirmation emails as a PDF. The system will ask for your email and order number before you can view your tickets. Tickets can be printed or if you have a smart device, we can scan the ticket right off your phone!
  • Your OCSA eTicket is scanned at the door!
  • No processing fees.

A note about "Your Account Login" on OCSA's Box Office:

At check out, when prompted to login, please use:

  • Login: Your primary email address is your login ID
  • Password: Enter your password or select "Forgot Password" and password reset instructions will be sent to your email account.

Box Office Policies

Tickets for most Orange County School of the Arts productions may be purchased through the online Box Office.

  • The online Box Office closes one (1) hour prior to a performance. If available, tickets may be purchased at the performance venue one (1) hour prior to start time.
  • Tickets go on sale online approximately 30 days prior to the performance.
  • The online Box Office accepts all major credit cards. For ticket sales at the venue, we accept cash, checks, and all major credit cards.
    • For all purchases made online, an OCSA eTicket will be emailed upon purchase. E-Tickets can be found by logging in to your Box Office account. If you have a problem with your eTicket the night of the performance, please visit the Box Office at the venue, which opens one (1) hour prior to show time.
    • All ticket sales are final at the end of the purchase transaction and there are no refunds or exchanges. We encourage you to review your order confirmation upon receipt and inform us immediately of any questions or problems.
       
  • ADA Accessible Seating Policy: Wheelchair and companion seats are available in most venues. The purchase of any ADA accessible seat or wheelchair space by non-disabled patrons is prohibited and will result in seat relocation or forfeiture of the tickets and any ticketing cost. By selecting an ADA accessible seat you acknowledge that you or a member of your party requires the features of the accessible seat or wheelchair space.
  • Types of ADA Accessible Seating
  •  

    There is no physical seat when you see this icon – this is a space to accommodate a wheelchair

    There is no physical seat when you see this icon – this is a space to accommodate a wheelchair.

    This is a physical seat for use only by the companion of the wheelchair user.

    This is a physical seat for use only by the companion of the wheelchair user.

    This is a transitional aisle seat. The arms on these aisle seats can be raised to allow ease of transition into the seat.

    This is a transitional aisle seat. The arms on these aisle seats can be raised to allow a wheelchair user to slide from their wheelchair into the seat.


 

 
  • Latecomers Policy: As a courtesy to other patrons and to the performers, latecomers and those who exit the theatre during the performance will be admitted into the auditorium at an appropriate interval and assigned available seating as determined by the House Manager. Please note that not all venues or performances allow for late seating and if you do not arrive on time, your seats may be forfeited without a refund.
  • Cameras, video/audio recording devices, food, and beverages are not allowed inside the performance venues. This policy is strictly enforced by the House Manager and Ushers.
  • For additional information, please contact the Box Office via email using our online contact form at the bottom of this page, or call 714-564-3282, Monday through Thursday between 8:00 a.m. and 2:00 p.m., and Friday between 11:00 a.m. and 5:00 p.m. Phone calls and emails will be returned during these working hours only.
  • The Box Office is closed on weekends and all school holidays.

A note about "Your Account Login" on OCSA's Box Office:

At check out, when prompted to login, please use:

  • Login: Your primary email address is your login ID
  • Password: Enter your password or select "Forgot Password" and password reset instructions will be sent to your email account.

.

Box Office FAQs

Help! I can't find my ticket confirmation email for the show tonight.

Please check your "Spam Folder", Order Confirmation emails are sent from "customerservice@ovationtix.com".  If you are unable to find your confirmation email this way, you can go to the Box Office Website and select “Login” to access your ticketing account and find your tickets there.

To view / print your tickets, login to your account. Select "My Account" under your name. Then select "View Order / Print Available Tickets" and select the order ID of the ticket(s) you wish to print. Click "View / Print Tickets" and then hit "Print Nowto print your tickets. You can also take a snapshot of your tickets and we can scan the QR code or bar code right off your phone.

If this does not work, you may contact a Box Office Associate at the venue to obtain entry. Or please scroll to the bottom of this page and complete our online Contact Us form (preferred), or call 714.564.3282.  You will be contacted during our normal business hours, Monday through Thursday between 8 a.m. and 2 p.m., and Friday between 11 a.m. and 5 p.m.

Can I be put on a notification list so that I can be informed in advance when tickets go on sale for a particular show?

Show information is sent out in our "Friday" emails to all parents, students, and staff. Show information is always available on the Performance Calender.  However, at this time we do not have a direct notification list. Tickets typically go on sale 30-days prior to the performance date. Cast/Crew may also be directly notified about "early" access option by the Conservatory Director.

Where Can I Park?

See our Campus Map to locate your venue and the nearest available lots. While most lots are marked permit only, many are available to patrons in the evenings.

I didn't receive the email with tickets attached. How can I get my tickets?

Please check your "Spam Folder", Order Confirmation emails are sent from "customerservice@ovationtix.com".  To view / print your tickets,  login to your account. Select "My Account" under your name. Then select "View Order / Print Available Tickets" and select the order ID of the ticket(s) you wish to print. Click "View / Print Tickets" and then hit "Print Now" to print your tickets.

You may contact a Box Office Associate at the venue to obtain entry.

DO I NEED A TICKET FOR MY BABY OR YOUNG CHILD?

Infants and small children, 2 years and under are free if they will be sitting on your lap. They must not occupy a seat unless that seat is available at show time.

I have an account but do not remember my login/password. How can I access my account?

Your login is your email address. If you have forgotten your password, click on "Forgot Password?" on the login screen, and an email will be sent with instructions on how to reset your password. If your email is not found you will need to "Register".

If you are unable to login, please scroll to the bottom of this page and complete our online Contact Us form.  You will be contacted during our normal business hours, Monday through Thursday between 8 a.m. and 2 p.m., and Friday between 11 a.m. and 5 p.m.

I need more HELP!

Please scroll to the bottom of this page and complete our online Contact Us form (preferred), or call 714.564.3282.  You will be contacted during our normal business hours, Monday through Thursday between 8 a.m. and 2 p.m., and Friday between 11 a.m. and 5 p.m.

Contact Us

Orange County School of the Arts Box Office
Center for the Arts
801 N. Main St.
Santa Ana, CA  92701
714.564.3282
box.office@ocsarts.net

For all inquiries, please complete the form below (recommended) or call, and your questions/concerns will be addressed as soon as possible during the following days/times:

Monday - Thursday | 8:00 a.m. to 2:00 p.m.
Friday | 11:00 a.m. to 5:00 p.m.

* After hours and during all school holidays, please leave a detailed message, and your inquiry will be addressed during our next regular business day.